Shipping policy

Shipping Policy for CoffeeFeeds

Thank you for shopping at CoffeeFeeds! We’re committed to providing fast and reliable shipping to ensure your orders arrive in a timely manner. Please read the following shipping policy to learn more about our shipping process.

1. Shipping Locations

We currently ship to Canada and select international locations. If you are located outside of these areas, please contact us at [Your Contact Email] to inquire about international shipping options.

2. Processing Time

  • All orders are processed and shipped within 1-3 business days (Monday to Friday).
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive an email with a tracking number once your order has been shipped.

3. Shipping Rates

Shipping costs are calculated at checkout based on the destination and the weight of your order. We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 3-5 business days.
  • Express Shipping: Delivery within 1-2 business days.

4. Free Shipping

We offer free standard shipping on all orders over $50 within Canada. This promotion applies to orders placed in a single transaction and shipped to one address.

5. Shipping Delays

While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather, holidays, or high shipping volume. We will keep you updated via email if there are any significant delays with your order.

6. Order Tracking

Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your order through the courier’s website.

  • Please note: It may take up to 24 hours for the tracking number to update after your order is shipped.

7. International Shipping (If Applicable)

  • International orders may be subject to customs duties, taxes, and import fees upon arrival in the destination country. These charges are the responsibility of the recipient.
  • We are not responsible for delays caused by customs or other international shipping factors.

8. Lost or Damaged Orders

If your order is lost or damaged during transit, please contact our customer service team at [Your Contact Email] within 7 days of receiving your shipping confirmation. We will assist you in resolving the issue with the carrier.

9. Change of Shipping Address

If you need to change the shipping address for an order, please contact us as soon as possible. If your order has already been processed and shipped, we may not be able to change the address.

10. Return Shipping

If you need to return an item, you will be responsible for return shipping fees unless the product is defective or we made an error in fulfilling your order. Please visit our Return Policy page for more information on returns.

Contact Us

If you have any questions or concerns about our shipping policy, feel free to contact us at:

  • Email: support@coffeefeeds.com

We appreciate your business and are committed to ensuring you have a pleasant shopping experience at CoffeeFeeds!